Terms and Conditions of Sale and Use
Terms and Conditions of Sale and Use
This website is operated by Soulweave Rituals. On this site, the terms “we”, “our” and “us” refer to Soulweave Rituals. Soulweave Rituals offers this website, including all information, tools, and services available on it to you, the user, subject to your acceptance of all the terms, conditions, policies, and notices stated here.
By visiting this site and/or purchasing one of our products, you engage in our "Service" and agree to be bound by the following terms ("Terms of Sale", "Terms and Conditions of Sale and Use", "Terms"), including the additional terms, conditions, and policies referenced herein and/or accessible via hyperlink. These Terms and Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, vendors, customers, merchants, and/or content contributors.
Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not accept all the terms and conditions of this agreement, then you must not access the website or use any of the services offered on it. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.
All new features and tools that are added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You may review the most recent version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly to see whether any changes have been made. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.
ARTICLE 1 – CONDITIONS OF USE OF OUR ONLINE STORE
By accepting these Terms and Conditions of Sale and Use, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor under your responsibility to use this website.
The use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any other code of a destructive nature.
Any breach or violation of these Terms and Conditions of Sale and Use will result in the immediate termination of your Services.
ARTICLE 2 – GENERAL CONDITIONS
We reserve the right to refuse access to the services to anyone at any time, for any reason whatsoever.
You understand that your content (excluding your credit card information) may be transferred unencrypted, and this may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, any use of the Service, or any access to the Service or contact on the website through which the Service is provided, without our prior express written permission.
The headings used in this agreement are included for your convenience and will not limit or otherwise affect these Terms.
ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete, or up to date. The content on this site is provided for general information purposes only and should not be relied upon as your sole basis for making decisions without first consulting more accurate, more complete, and more current sources of information. If you choose to rely on the content presented on this site, you do so at your own risk.
This site may contain certain historical information. Historical information, by its nature, is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 4 – MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products may be changed without notice.
We reserve the right at any time to modify or discontinue the Service (as well as any part or content of the Service) without notice and at any time.
We shall not be liable to you or to any third party for any price modification, suspension, or interruption of the Service.
Prices include all taxes.
ARTICLE 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be exclusively available online on our website. These products or services may be available in limited quantities and may only be eligible for returns or exchanges in accordance with our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in our store. We cannot guarantee that your computer screen’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product pricing may be changed at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or other goods you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.
ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we modify or cancel an order, we may attempt to notify you by contacting you at the email address and/or billing address/telephone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, may appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all orders placed in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please refer to our Return Policy.
ARTICLE 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no legal liability arising from or related to your use of these optional third-party tools.
If you use the optional tools offered on the site, you do so entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which these tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or new features on our site (including new tools and resources). Such new features and services will also be subject to these Terms and Conditions of Sale and Use.
ARTICLE 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these sites, and we do not warrant and will not have any liability or responsibility for any third-party content, websites, products, services, or other materials accessed on or from such third-party sites.
We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please read carefully the policies and practices of these third parties and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to those third parties.
ARTICLE 9 – USER COMMENTS, SUGGESTIONS AND OTHER SUBMISSIONS
If, at our request, you submit certain specific content (for example, to participate in contests), or if, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, by mail, or otherwise (collectively, “comments”)—you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you send to us.
We are not and shall not be obligated to (1) maintain the confidentiality of comments; (2) pay compensation to anyone for any comments provided; (3) respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we consider, at our sole discretion, to be unlawful, offensive, threatening, abusive, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any intellectual property or these Terms and Conditions of Sale and Use.
You agree to write comments that do not violate the rights of third parties, including copyright, trademarks, confidentiality, personality rights, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, defamatory, offensive, or obscene content, nor will they contain any computer viruses or other malware that could in any way affect the operation of the Service or any associated website.
You may not use a false email address, pretend to be someone you are not, or attempt to mislead us or third parties as to the origin of your comments. You are entirely responsible for all comments you post and for their accuracy. We assume no responsibility and disclaim any liability for any comments you or any third party posts.
ARTICLE 10 – PERSONAL INFORMATION
The submission of your personal information on our store is governed by our Privacy Policy.
ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, delivery times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any associated website is inaccurate, at any time and without notice (including after you have placed your order).
We are not obligated to update, modify, or clarify information in the Service or on any associated website, including but not limited to pricing information, except as required by law. No specified update or refresh date in the Service or on any associated website should be taken to indicate that all information in the Service or on any associated website has been modified or updated.
ARTICLE 12 – PROHIBITED USES
In addition to the prohibitions set forth in the Terms and Conditions of Sale and Use, you are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that could affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
ARTICLE 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee or represent that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may suspend the Service for indefinite periods of time or cancel the Service at any time, without prior notice to you.
You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service, as well as all products and services provided to you through the Service, are (unless expressly stated otherwise by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
"Soulweave Rituals, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors shall in no case be held liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind whatsoever, including but not limited to loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any service or product provided through the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been advised of the possibility of such damages occurring.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
ARTICLE 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Soulweave Rituals, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions of Sale and Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 15 – SEVERABILITY
If any provision of these Terms and Conditions of Sale and Use is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms and Conditions of Sale and Use. Such determination shall not affect the validity and enforceability of any remaining provisions.
ARTICLE 16 – TERMINATION
The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms and Conditions of Sale and Use are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.
If we determine, in our sole discretion, that you fail or if we suspect that you have failed to comply with any term of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
ARTICLE 17 – ENTIRE AGREEMENT
Any failure by us to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall not constitute a waiver of such right or provision.
These Terms and Conditions of Sale and Use, along with any other policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions of Sale and Use).
Any ambiguity in the interpretation of these Terms and Conditions of Sale and Use shall not be interpreted against the drafting party.
ARTICLE 18 – APPLICABLE LAW
These Terms and Conditions of Sale and Use, as well as any separate agreement through which we provide you with Services, shall be governed by and interpreted in accordance with the laws in force at 60 Windsor Avenue, London, SW19 2RR, United Kingdom.
ARTICLE 19 – CHANGES TO THE TERMS AND CONDITIONS OF SALE AND USE
You may review the most recent version of the Terms and Conditions of Sale and Use at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our site. It is your responsibility to check our site regularly for any changes. Your continued use of or access to our site following the posting of any modifications to these Terms and Conditions of Sale and Use constitutes acceptance of those changes.
ARTICLE 20 – THE OFFER
Offer conditions
If an offer has a limited validity period or is subject to suspensive, subsequent, or any other specific conditions, these elements will be explicitly stated in the offer.
The offer presented on the website is non-binding. The website reserves the right to modify or adjust its content at any time.
"Each offer includes a detailed and accurate description of the products and/or services provided, enabling the customer to properly assess their nature and characteristics. If images are used to illustrate the products, they faithfully represent them. However, obvious errors in the offer shall not engage the liability of the website.
The product images aim to provide an accurate representation, but the colors displayed on screen may differ slightly from the actual colors."
Each offer provides clear information about the rights and obligations associated with its acceptance, including:
• The price including taxes;
• Any applicable shipping fees;
• The steps required to conclude the contract;
• The possible application of a specific rate for long-distance communications;
• The archiving of the contract after its conclusion and the conditions under which the consumer may access it, if applicable;
• The minimum duration of the contract in the case of a long-term commitment;
• The application of the right of withdrawal;
• The methods of payment, delivery, and performance of the contract."
ARTICLE 21 – THE CONTRACT
Formation of the contract and mandatory information
Subject to the provisions of paragraph 4, the contract is deemed concluded as soon as the customer accepts the offer and the conditions of the offer are fulfilled.
If the acceptance of the offer is made electronically, the customer will immediately receive a confirmation of receipt of their acceptance. Until this confirmation has been received, the customer retains the right to terminate the contract.
In the event that the contract is concluded electronically, the website will implement the necessary technical and organizational measures to secure data transmission and ensure a protected online environment. If electronic payment is offered, appropriate security measures will also be applied.
The website reserves the right, within the legal framework, to verify the customer’s ability to meet their payment obligations, as well as any relevant elements for a responsible conclusion of the distance contract. If, based on this assessment, the website deems it justified to refuse the order or to impose specific conditions, it will inform the customer and explain the reasons for its decision.
At the latest upon delivery of the product, service, or digital content, the website will provide the customer, in writing or in a format that allows durable storage, with the following information:
• The physical address of the professional where the customer may submit complaints;
• The conditions and procedures for exercising the right of withdrawal or, if applicable, a clear indication of its exclusion;
• Information regarding available warranties and after-sales services;
• The total price of the product, service, or digital content, including taxes;
• Any applicable delivery fees;
• The methods of payment, delivery, and performance of the distance contract;
• The termination conditions if the contract is concluded for a period longer than one year or for an indefinite duration;
• If applicable, the standard withdrawal form.
In the case of a long-term transaction, this information will only be provided upon the first delivery.
ARTICLE 22 – RIGHT OF WITHDRAWAL
1. Withdrawal period and conditions
In the case of product delivery
The customer has a period of 60 days from the day following the receipt of the product to terminate the contract without having to provide any justification. This right is exercised under the following conditions:
• Order of multiple products in a single purchase: The withdrawal period begins on the day the customer, or a third party designated by them, receives the last product. The website may refuse an order consisting of multiple products with different delivery times, provided that the customer was clearly informed of this before placing the order.
• Delivery in several shipments or parts: The withdrawal period begins on the day the customer receives the last shipment or the last part of the product.
• Regular delivery of products over a given period: The withdrawal period begins upon receipt of the first product.
In the case of service provision or digital content not supplied on a physical medium
The customer has a period of 60 days from the day following the conclusion of the contract to exercise their right of withdrawal, without any obligation to provide a reason.
2. Extension of the withdrawal period in the absence of information
"If the website does not provide the customer with the legal information regarding the right of withdrawal or the standard withdrawal form, the withdrawal period is extended up to 12 months after the expiration of the initial period.
If the website provides this information within 12 months after the start of the initial withdrawal period, the customer will still have 60 days from the date of receipt of this information to exercise their right of withdrawal."
3. Conditions for exercising the right of withdrawal
During the cooling-off period, the customer must handle the product and its packaging with care. They may only unpack or use it to the extent necessary to determine whether they wish to keep it.
"If the customer wishes to exercise their right of withdrawal, they must:
1. Notify their decision to the website within 60 days after receiving the product, using the standard form provided.
2. Return the product within 60 days following this notification.
3. Provide proof of shipment, confirming that the product was returned within the required timeframe.
The product must be returned in its original condition and packaging, with all accessories, as far as possible, and in accordance with the website’s clear and reasonable instructions."
ARTICLE 23 – COSTS RELATED TO THE EXERCISE OF THE RIGHT OF WITHDRAWAL
In the event that the right of withdrawal is exercised, only the return shipping costs are borne by the customer.
The website will refund the purchase amount as soon as possible and no later than 14 days after the withdrawal, using the same payment method used by the customer. This is subject to the website receiving the returned product or conclusive proof of its complete return.
Any depreciation of the product caused by negligent handling will be charged to the customer. This cannot be invoked if the customer was not provided with all legally required information regarding the right of withdrawal. This information must be given before the conclusion of the sales contract."
ARTICLE 24 – EXCLUSION OF THE RIGHT OF WITHDRAWAL
An exclusion of the right of withdrawal is only possible if the website clearly indicated it at the time the offer was submitted, or at least in due time before the conclusion of the contract, and if it concerns one of the products listed in paragraphs 2 and 3.
The right of withdrawal does not apply to the following products:
• Custom-made items created according to the customer’s specifications.
• Items of a clearly personal nature.
• Perishable goods or products subject to rapid deterioration.
• Products whose price depends on financial market fluctuations beyond the website’s control.
• Newspapers and magazines sold individually.
• Audio or video recordings and computer software whose seal has been broken by the customer.
• Beauty and hygiene products whose sealed packaging has been opened.
• Products benefiting from a special promotion.
The right of withdrawal is also excluded for certain services, including:
• Accommodation, transport, catering, or leisure activities scheduled for a specific date or period.
• Services whose execution has begun, with the customer’s express consent, before the expiration of the withdrawal period.
• Betting and lottery services.
ARTICLE 25 – WARRANTY AND CONFORMITY
Warranty and conformity
The website guarantees that the products and/or services provided comply with the contract, with the specifications stated in the offer, with reasonable standards of reliability and suitability for use, as well as with the legal and regulatory provisions in force at the time the contract is concluded. If expressly agreed, the website also guarantees that the product is suitable for a specific use other than its usual intended purpose.
Any warranty provided by the website, the manufacturer, or the importer in no way limits the legal rights and remedies available to the customer under the contract. This includes any additional commitment made by the website, its supplier, the importer, or the manufacturer, granting the customer rights or benefits that go beyond the legal obligations in the event of non-compliance with the contract.
Complaint and return in case of defect
In the event of a defect or delivery error, the customer must inform the website in writing within 4 weeks of receiving the product. The items concerned must be returned in their original packaging and in perfect condition.
Warranty exclusions
The warranty does not apply in the following cases:
• The customer has repaired and/or modified the product themselves, or had it repaired/modified by a third party.
• The product has been exposed to abnormal conditions, misused, or handled negligently, in contradiction with the instructions provided by the website and/or those on the packaging.
• The defect results wholly or partially from government regulations imposing restrictions on the nature or quality of the materials used.
ARTICLE 26 – DELIVERY AND PERFORMANCE
The website will exercise the utmost care in receiving and fulfilling product orders and in assessing requests for service provision.
The place of delivery is the address provided by the customer to the website.
Our delivery times are 5 to 8 business days. Our shipping time is 24–48 hours."
Subject to the provisions of paragraph 4 of this article, the website processes orders promptly, but no later than within 30 days, unless the customer has agreed to a longer delivery period. If delivery is delayed, or if an order is not executed or is only partially executed, the customer will be notified no later than 30 days after placing the order. In such a case, the customer has the right to terminate the contract without penalty. The customer is not entitled to any compensation.
All delivery times are indicative. The customer cannot derive any rights from the delivery times that may be mentioned. Exceeding a delivery period does not entitle the customer to compensation."
In the event of termination in accordance with paragraph 3 of this article, the operator will refund the amount paid by the customer as soon as possible and at least within 14 days following the termination.
If delivery of an ordered product proves impossible, the operator will make every effort to provide a replacement item. At the latest at the time of delivery, it will be clearly and comprehensibly indicated that a replacement item will be delivered. In the case of replacement items, the right of withdrawal cannot be excluded. The return shipping costs are borne by the website.
The risk of damage and/or loss of the products lies with the website until the moment they are handed over to the customer or to a representative previously designated by the customer and communicated to the website’s representative, unless expressly agreed otherwise.
ARTICLE 27 – TERM OF AGREEMENTS: DURATION, TERMINATION AND RENEWAL
Termination
1. Termination by the customer
• The customer may terminate an open-ended contract for the regular supply of products (including electricity) or services at any time, subject to the agreed termination conditions and a notice period not exceeding one month.
• For a fixed-term contract, the customer may also terminate it at any time, subject to the applicable termination rules, with a notice period not exceeding one month from the end of the fixed term.
The customer may exercise their right of termination under the following conditions:
• At any time, without being limited to a specific date or period.
• By using the same method as the one used to conclude the contract.
• With a notice period identical to the one granted to the website for terminating the contract.
2. Extension and renewal of contracts
• A fixed-term contract for the regular supply of products (including electricity) or services cannot be tacitly extended or renewed for another fixed term.
• Exception: A fixed-term contract for the regular supply of daily, weekly, or periodic publications may be automatically renewed for a maximum of three months, provided that the customer can terminate it before the end of the renewal period with a notice period not exceeding one month.
• A fixed-term contract may be automatically renewed for an indefinite period only if the customer has the right to terminate it at any time with:
• A notice period of no more than one month for regular products and services.
• A notice period of no more than three months for daily, weekly, or periodic publications delivered less than once per month.
• A fixed-term contract for a trial or introductory subscription (trial newspapers, newsletters, magazines) cannot be automatically renewed and will end automatically at the end of the trial or introductory period.
3. Duration of contracts
If a contract has a duration of more than one year, the customer may terminate it at any time after the first year of commitment, with a notice period not exceeding one month, unless early termination would be unreasonable or unfair given the circumstances.
ARTICLE 28 – COMPLAINT PROCEDURE
The website must have a clearly communicated complaint procedure and must handle complaints in accordance with this procedure.
Complaints regarding the execution of the contract must be submitted by the customer within a reasonable period after discovering the defects, and must be described fully and clearly.
Complaints submitted to the merchant will receive a response within 14 days from the date of receipt. If a complaint is expected to require a longer processing time, the website will reply within 14 days with an acknowledgment of receipt and an indication of when the customer can expect a more detailed response.
If the complaint cannot be resolved amicably, it becomes a dispute subject to the dispute resolution procedure.
ARTICLE 29 – DISPUTES
Contracts between the website and the customer to which these general terms and conditions apply are governed exclusively by English law.
ARTICLE 30 – ADDITIONAL OR DEROGATORY PROVISIONS
Additional or derogatory provisions to these general terms and conditions must not be detrimental to the customer and must be recorded in writing or stored in a way that allows the customer to retain them in an accessible manner on a durable data carrier.
ARTICLE 31 – SMS MARKETING
By consenting to SMS marketing at checkout and by initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text notifications (for your order, including checkout reminders), SMS marketing offers, and transactional text messages, including review requests from us, even if your mobile number is registered on a national or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
"If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply STOP to any mobile message sent by us or use the unsubscribe link provided in one of our messages. You understand and agree that alternative methods of opting out, such as using different words or requests, will not be considered a reasonable means of opting out.
We do not charge for this service, but you are responsible for any fees and charges associated with text messaging imposed by your wireless service provider. Message and data rates may apply."
For any questions, please text HELP to the number that sent you the messages. You may also contact us at [LINK to our page] for more information.
We reserve the right to change at any time any telephone number or short code we use to operate the service. You will be notified if this occurs. You agree that any message you send to a telephone number or short code that we have changed, including any STOP or HELP request, may not be received, and we will not be required to honor the requests made in such messages.
Dans la mesure où la loi applicable le permet, vous acceptez que nous ne soyons pas responsables de l'échec, du retard ou du mauvais acheminement de toute information envoyée par l'intermédiaire du service, de toute erreur dans cette information et/ou de toute action que vous pouvez ou ne pouvez pas entreprendre en vous fiant à l'information ou au service.
Your right to privacy is important to us. You may review our Privacy Policy ([LINK to our Privacy Policy]) to understand how we collect and use your personal information.
ARTICLE 32 – QUESTIONS AND CONTACT INFORMATION
Company name: ELEVIA DIGITAL SOLUTIONS LTD
Company address: 60 Windsor Avenue
Email: contact@soulweave.com